1. Introduction

Jood Pay, operated by Madfuat Aljood Co. C.R. 7033558235, is committed to safeguarding your personal information and providing a secure, seamless, and intelligent digital experience for both business clients and end users. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with Jood Pay’s services—whether you are a restaurant, café, retailer, diner, or customer using our technologies, including AI-driven tools, QR-based interactions, smart loyalty systems, and integrated payment services.

This Privacy Policy applies to:
Business Users (Restaurants, Cafés, Retailers, etc.)
End Users (Diners and Customers)
Website Visitors, App Users, and anyone interacting with Jood Pay services.

2. Information We Collect

• Personal Information: Names, emails, phone numbers, billing details.
• Business Information: Business name, address, registration number, bank account.
• Usage Data: Device info, browser type, IP address, and interactions with our services.
• Location Data: Only when permission is granted.

3. How We Use Information

• To provide and maintain services.
• To personalize user experiences.
• To improve features using analytics.
• To communicate (updates, support, promotions).
• To prevent fraud and enforce legal terms.

4. Information Sharing

• With payment processors and banking partners.
• With third-party service providers (cloud, analytics, customer support).
• With government or legal authorities when required.
• With business partners when authorized.

5. User Rights

• Access, correct, or delete your personal data.
• Withdraw consent at any time.
• Opt-out of non-essential marketing.
• Request data portability or limitation of processing.

6. Data Security

• Encryption of sensitive data.
• Access controls and authentication protocols.
• Regular audits and monitoring.
• Secure servers and storage.

7. Cookies and Tracking

• We use cookies for functionality and analytics.
• Users can manage cookie preferences via browser settings.

8. Children’s Privacy

Jood Pay does not knowingly collect information from children under 13. If such data is found, we promptly delete it.

9. Third-Party Links

Our platform may link to external websites. We are not responsible for their privacy practices.

10. International Data Transfers

If data is transferred across borders, we ensure appropriate safeguards such as Standard Contractual Clauses.

11. Data Retention

We retain data as long as necessary for service provision, legal compliance, or legitimate business interests.

12. Legal Basis (for users in applicable jurisdictions)

• Consent: You’ve given permission.
• Contract: Needed to fulfill our agreement.
• Legal Obligation: Required by law.
• Legitimate Interest: For improvement and protection of our platform.

13. Updates to Privacy Policy

We may update this policy and will notify you via platform or email. Continued use indicates consent to changes.

14. Contact Us